Frequently Asked Questions

Yes. We offer warranty coverage on new vehicles, genuine spare parts, and selected services in line with manufacturer and Transafrica Motors guidelines. Our warranties are designed to give you peace of mind by protecting your investment against manufacturing defects and ensuring reliable long-term performance.

Oil changes should be done according to the manufacturer’s recommended service intervals, typically based on mileage or operating hours. For commercial vehicles operating under heavy loads or harsh conditions, more frequent oil changes help protect the engine, improve efficiency, and extend vehicle lifespan.

You can check tire pressure using a tire pressure gauge. This should be done when the tires are cold for accurate readings. Always ensure the pressure matches the manufacturer’s recommended levels, as correct tire pressure improves fuel efficiency, handling, and tire life.

Tire rotation is generally recommended every 8,000–10,000 kilometers, depending on vehicle usage and operating conditions. Regular rotation ensures even tire wear, improves stability, and extends the overall lifespan of your tires.

Auto detailing is a thorough cleaning and restoration process that goes beyond a regular wash. It involves deep cleaning of both the interior and exterior of your vehicle to restore its appearance, protect surfaces, and maintain long-term value. This includes cleaning upholstery, dashboards, bodywork, and engine areas.

Yes. Oil leaks should be addressed immediately. Even a small leak can lead to serious engine damage, increased fuel consumption, and costly repairs if ignored. Prompt repair helps prevent breakdowns and ensures your vehicle continues operating safely and efficiently.

Brake pulsation is usually caused by uneven or warped brake discs, worn brake components, or excessive heat buildup. This can result in vibrations when braking. Timely inspection and proper brake servicing help restore smooth braking and improve safety.

Rotating tires promotes even wear across all tires, improves vehicle handling, enhances safety, and reduces long-term operating costs. For commercial vehicles, regular tire rotation also helps maintain consistent performance under heavy loads and long-distance driving.

Transafrica Motors Ltd. is Kenya’s trusted supplier of FAW trucks, tipper trucks, prime movers, trailers, and heavy-duty commercial vehicles. Visit any of our branches in Nairobi, Mombasa, Kisumu, Nakuru, or Eldoret for genuine trucks built for Kenya’s roads.
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